Privacy Policy

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This privacy policy sets out how we, Alexander & Co Group Limited (including Alexander & Co Property Services Limited and Alexander & Co Financial Services Limited), collect, store and use data about you when you use, or interact with, our website www.alexanderandco.co.uk (our website) and where we otherwise obtain or collect data about you. This Privacy Policy is effective from 9th July 2018.

Contents

  • Summary
  • Our details
  • Data we collect when you visit our website
  • Data we collect when you contact us
  • Data we collect when you interact with our website
  • How we collect or obtain data about you from third parties
  • Disclosure and additional uses of your data
  • How long we retain your data
  • How we secure your data
  • Transfers of your data outside the European Economic Area
  • Your rights in relation to your data
  • Your right to object to the processing of your data for certain purposes
  • Sensitive Personal Data
  • Changes to our Privacy Policy
  • Children’s Privacy
  • California Do Not Track Disclosures
  • Copyright, credit and logo

Summary

This section summarises how we obtain, store and use data about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this privacy policy.

  • Data controller: Alexander & Co Group Limited (incorporating Alexander & Co Property Services Limited and Alexander & Co Financial Services Limited)
  • Data Protection Officer (DPO): Miss C H Hughes
  • How we collect or obtain data about you: when you provide it to us (e.g. by contacting us, placing a request / order on our website and by signing up to your e-newsletter, from your use of our website, using cookies and similar technologies), and occasionally, from third parties.
  • Data we collect: name, contact details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), VAT number (if applicable),
  • How we use your data: for administrative and business purposes (particularly to contact you and process requests / orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
  • Disclosure of your data to third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, where required by law or to enforce our legal rights.
  • Do we sell your data to third parties (other than in the course of a business sale or purchase or similar event): No
  • How long we retain your data: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain data which we collect from you, please see the main section below entitled “How long we retain your data”.
  • How we secure your data: using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your data where necessary.
  • Use of cookies and similar technologies: we use cookies and similar information-gathering technologies, such as web beacons, on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy here.
  • Transfers of your data outside the European Economic Area: in certain circumstances we transfer your information outside of the European Economic Area. Where we do so, we will ensure appropriate safeguards are in place.
  • Use of automated decision making and profiling: we do not use automated decision making or profiling.
  • Your rights in relation to your data:
    • to access your data and to receive information about its use
    • to have your data corrected and/or completed
    • to have your data deleted
    • to restrict the use of your data
    • to receive your data in a portable format
    • to object to the use of your data
    • to withdraw your consent to the use of your data
    • to complain to a supervisory authority
  • Sensitive personal data: we do not knowingly or intentionally collect what is commonly referred to as “sensitive personal data”. Please do not submit any sensitive personal data to us. For more information, please see the main section below entitled “Sensitive Personal Data”.

Our details

The data controller in respect of our website is Alexander & Co Group Ltd (company registration number: 07435711) incorporating Alexander & Co Property Services Ltd (company registration number: 07205934) and Alexander & Co Financial Services (company registration number: 05042306) of Pevensey House, 27 Sheep Street, Bicester, Oxfordshire, OX26 6JF.

If you have any questions about this privacy policy, please contact the Data Protection Officer, Miss C H Hughes, in writing at Alexander & Co, Pevensey House, 27 Sheep Street, Bicester, OX26 6JF or sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Data we collect when you visit our website

We collect and use data from website visitors in accordance with this section and the section entitled “Disclosure and additional uses of your data”.

Web server log data

We use a third-party server to host our website called Rackspace and their privacy policy is available here. Our website server automatically logs the IP address you use to access our website as well as other data about your visit such as the pages accessed, the information requested, the time and date of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), your browser version and operating system and request response code, request method and request size.

Our server is located in London, United Kingdom, however, your data is also transferred outside of the European Economic Area (EEA). For further information and information on the safeguards used, please see the section of this privacy policy entitled “Transfers of your data outside the European Economic Area”.

Use of website server log data for IT security purposes

Our third-party hosting provider collect(s) and store(s) server logs to ensure network and IT security so the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Use of website server log data to analyse website use and improve our website

We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser used.

We use the data gathered from the analysis of this data to improve our website. For example, we use the data gathered to change the information, content and structure of our website and individual pages according to what users are engaging most with and the duration of time spent on particular pages.

Cookies and similar technologies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

We use cookies and similar technologies on our website, including essential, functional, analytical and targeting cookies and web beacons. For further information on how we use cookies, please see our cookies policy which is available here.

You can reject some or all the cookies we use on or via our website by changing your browser settings but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookies policy.

Data we collect when you contact us

We collect and use data from individuals who contact us in accordance with this section and the section entitled “Disclosure and additional uses of your data”.

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Transfer and storage of your data

We use a third-party email provider to store emails you send us. Our third-party email provider is Microsoft Office 365. Their privacy policy is available here.

Contact form

When you contact us using our contact form, we collect your name, email address, telephone number and postcode. We also collect any other information you provide to us when you complete the contact form, including any optional information you choose to supply.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

Transfer and storage of your data

We use a third-party server to host our website called Rackspace and their privacy policy is available here. Our website server automatically logs the IP address you use to access our website as well as other data about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system and request response code, request method and request size.

Our server is located in London, United Kingdom, however, your data is also transferred outside of the European Economic Area (EEA). For further information and information on the safeguards used, please see the section of this privacy policy entitled “Transfers of your data outside the European Economic Area”.

Messages you send us via our contact form will be stored inside the European Economic Area on our third-party hosting servers in London, United Kingdom. We use a third-party server to host our website called Rackspace and their privacy policy is available here.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled “Transfers of your data outside the European Economic Area”.

Phone

When you contact us by phone, we collect your phone number and any data provided to us during your conversation with us.

We do not record phone calls.

Transfer and storage of your data

Information about your call, such as your phone number and the time and date of your call, is processed by our third-party telephone service provider RTF Networks Ltd. Their privacy policy is available here.

Post

If you contact us by post, we will collect any data you provide in any postal communications you send us.

Data we collect when you interact with our website

We collect and use data from individuals who interact with particular features of our website in accordance with this section and the section entitled “Disclosure and additional uses of your data”.

E-newsletter

When you sign up for our e-newsletter on our website or opt to receive news and offers from us by ticking the box on our contact form advising you would like to receive news and updates we collect your name, telephone number, postcode and email address.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to us sending you our e-newsletter by signing up to receive it using the steps described above.

Transfer and storage of your data

We use a third-party service to send out our e-newsletter and administer our mailing list, this company is ActivePipe. Their privacy policy is available here.

Registering on our website

When you register and create an account on our website, we collect your name, email address, telephone number and postcode and any other information you provide to us when you complete the registration form.

If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.

Transfer and storage of your data

Data you submit to us via the registration form on our website will be stored within the European Economic Area on our third-party hosting provider’s servers in London, United Kingdom. Our third-party hosting provider is Rackspace and their privacy policy is available here.

For further information about the safeguards used when your data is transferred outside the European Economic Area, see the section of this privacy policy below entitled “Transfers of your data outside the European Economic Area”.

Marketing communications

When completing a contact request, you will have the option of receiving marketing communications from us.

Our similar goods and services

You can opt-out from receiving marketing communications in relation to our services which are similar to those purchased from us, by ticking a box to opt out.

Transfer and storage of your data

We use a third-party service to send out our e-newsletter and administer our mailing list, this company is ActivePipe UK Limited. Their privacy policy is available here.

Our goods and services

You can opt in to receiving marketing communications from us in relation to our services by email, text message, phone, and/or post by ticking a box indicating that you would like to receive such communications.

We will send you marketing communications in relation to our goods and services only if you opt-in to receive them.

Transfer and storage of your data

We use a third-party service to administer our mailing list, this company is ActivePipe UK Limited. Their privacy policy is available here.

Data collected or obtained from third-parties

This section sets out how we obtain or collect data about you from third-parties.

Data received from third-parties

Generally, we do not receive data about you from third-parties.

It is possible that third-parties with whom we have had no prior contact may provide us with data about you.

Information we obtain from third-parties will generally be your name and contact details, but will include any additional data about you which they provide to us.

Where we receive data about you in error

If we receive data about you from a third-party in error and/or we do not have a legal basis for processing that data, we will delete it.

Data obtained by us from third-parties

In certain circumstances (for example, to verify the data we hold about you or obtain missing data we require to provide you with a service) we will obtain data about you from certain publicly accessible sources, both EU and non-EU, such as the electoral register, Companies House, business directories, media publications, social media, and websites (including your own website if you have one).

Disclosure and additional uses of your data

This section sets out the circumstances in which will disclose data about you to third-parties and any additional purposes for which we use your data.

Disclosure of your data to service providers

We use several third-parties to provide services which are necessary to run our business or to assist us with running our business and who process your data on our behalf. These include the following:

  • Telephone provider(s), including RTF Networks Ltd. Their privacy policy is available here.
  • Email provider(s), including Microsoft Office 365. Their privacy policy is available here.
  • IT service provider(s), including Aegis Computers Ltd. Their privacy policy is available here.
  • Web developer(s), including Starberry Ltd. Their privacy policy is available here.
  • Hosting provider(s), including Rackspace. Their privacy policy is available here.
  • e-newsletter and administer, this company is ActivePipe UK Limited. Their privacy policy is here.
  • Vebra Alto’s (Customer Relationship Management (CRM)) software for our sales properties and applicants. Their privacy policy is available here.
  • Qube (CRM) software for our rental properties and applicants Their privacy policy is available here.
  • Fixflo manage our maintenance reporting facility for our managed rental properties. Their privacy policy is available here.
  • The Lettings Hub process our tenant credit references. Their privacy policy is available here.
  • Oakley Jane Inventory Services rental property inventories & inspections. Their privacy policies are available here.
  • The National Inventory Company rental property inventories & inspections. Their privacy policies are available here.
  • TouchRight (property visit software). Their privacy policies are available here.
  • Tenancy Deposit Service (TDS) to register tenant deposits. Their privacy policies are available here.
  • Global Property Venture Limited trading as ZeroDeposit for the administration of a deposit replacement services. Their privacy policy is available here.
  • Creditsafe Business Solutions Limited for the administration of Anti Money Laundering checks. Their privacy policy is available here.
  • Docusign for electronic signature of some of our documents and contracts. Their privacy policy is available here.
  • Agency Express provide our For Sale and To Let boards. Their privacy policy is available here.
  • Boomerang CRM are authorised to collect our customer reviews. Their privacy policy is available here.
  • Acaboom provide digital presentations for valuation purposes. Their privacy policy is available here.
  • ValPal are our online valuation software service. Their privacy policy is available here.
  • Mortgage Advice Bureau Limited for the provision of Financial Services. Their privacy policy is available here

Your data will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

We do not display the identities of all of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your data with such service providers, for example).

Disclosure of your data to other third-parties

We disclose your data to other third-parties in specific circumstances, as set out below.

Providing data to third-parties such as Google Inc.

Google collects data through our use of Google Analytics on our website. Google uses this data, including IP addresses and data from cookies, for a number of purposes, such as improving its Google Analytics service. Data is shared with Google on an aggregated and anonymised basis. To find out more about what data Google collects, how it uses this data and how to control the data sent to Google, please click here.

You can opt out of Google Analytics by installing the browser plugin here.

Transfer and storage of your information

Data collected by Google Analytics is stored outside the European Economic Area on Google’s servers in the United States of America.

For further information about the safeguards used when your data is transferred outside the European Economic Area, see the section of this privacy policy below entitled “Transfers of your data outside the European Economic Area”.

Sharing your data within our business’ group of companies, including Alexander & Co Property Services Limited and Alexander & Co Financial Services Limited

We may need to share your data with other companies within our group in order to be able to meet our contractual obligations to you or to take steps at your request prior to entering a contract. For example, due to the services or information you have requested.

Sharing your data with a prospective or actual purchaser or seller in the context of a business or asset sale or acquisition by us, a merger or similar business combination event, whether actual or potential.

We may need to share your data with a prospective purchaser, seller or similar person in order to allow such a transaction to take place.

Disclosure and use of your data for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect criminal or potential criminal conduct has occurred, we will, in certain circumstances, need to contact an appropriate authority, such as the Police. This could be the case, for instance, if we suspect fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third-parties.

We will generally only need to process your data for this purpose if you were involved or affected by such an incident in some way.

In connection with the enforcement or potential enforcement of our legal rights

We will use your data in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights we have under copyright law or tort law).

We may need to use your data if we are involved in a dispute with you or a third-party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

For ongoing compliance with laws, regulations and other legal requirements

We will use and process your data in order to comply with legal obligations to which we are subject. For example, we may need to disclose your information pursuant to a court order or subpoena if we receive one or to the National Crime Agency in connection with suspected or potential money laundering matters.

How long we retain your data

This section sets out how long we retain your data. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Server log information: we retain information on our server logs for up to two years.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email, via our contact form or by phone, we will retain your data for as long as it takes to respond to and resolve your enquiry.

E-newsletter: we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our e-newsletter service, whichever comes earlier.

Criteria for determining retention periods

In any other circumstances, we will retain your data for no longer than necessary, taking into account the following:

  • the purpose(s) and use of your data both now and in the future (such as whether it is necessary to continue to store that data in order to continue to perform our obligations under a contract with you or to contact you in the future);
  • whether we have any legal obligation to continue to process your data (such as any record-keeping obligations imposed by relevant law or regulation);
  • whether we have any legal basis to continue to process your data (such as your consent);
  • how valuable your data is (both now and in the future);
  • any relevant agreed industry practices on how long data should be retained;
  • the levels of risk, cost and liability involved with us continuing to hold the data;
  • how hard it is to ensure the data can be kept up to date and accurate; and
  • any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your data

We take appropriate technical and organisational measures to secure your data and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your data to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your data;
  • verifying the identity of any individual who requests access to data prior to granting them access to data;
  • using Secure Sockets Layer (SSL) software to encrypt any data you submit to us via any forms on our website, and any payment transactions you make on or via our website;
  • only transferring your information via closed system or encrypted data transfers.

Transmission of data to us by email

Transmission of data over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your data outside the European Economic Area

Your data will be transferred and stored outside the European Economic Area (EEA) in the circumstances set out below. We will also transfer your data outside the EEA or to an international organisation in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

Server log information

Information collected when you visit our website may be transferred outside of the EEA and stored on the servers of our third-party hosting company, Rackspace. You can access their privacy policy here:

Safeguard(s) used: our third-party hosting provider has self-certified its compliance with the EU-U.S. Privacy Shield Privacy Shield which is available here. The EU-U.S. Privacy Shield is an approved certification mechanism under Article 42 of the General Data Protection Regulation, which is permitted under Article 46(2)(f) of the General Data Protection Regulation. You can access the European Commission decision on the adequacy of the EU-U.S. Privacy Shield here.

Contact form

Information you submit to us via our contact form may be transferred outside the EEA and stored on our third-party. Our hosting provider is Rackspace. You can access their privacy policy here.

Safeguard(s) used: Our third-party hosting provider has self-certified its compliance with the EU-U.S. Privacy Shield Privacy Shield which is available here. The EU-U.S. Privacy Shield is an approved certification mechanism under Article 42 of the General Data Protection Regulation, which is permitted under Article 46(2)(f) of the General Data Protection Regulation. You can access the European Commission decision on the adequacy of the EU-U.S. Privacy Shield here.

Email

Data you submit to us by email may be transferred outside the EEA and stored on our third-party email provider’s servers. Our third-party email provider is: Microsoft Office 365. You can access their privacy policy here.

Safeguard(s) used: Our third-party email provider has self-certified its compliance with the EU-U.S. Privacy Shield Privacy Shield which is available here. The EU-U.S. Privacy Shield is an approved certification mechanism under Article 42 of the General Data Protection Regulation, which is permitted under Article 46(2)(f) of the General Data Protection Regulation. You can access the European Commission decision on the adequacy of the EU-U.S. Privacy Shield here.

Google Analytics

Information collected by Google Analytics (your IP address and actions you take in relation to our website) is transferred outside the EEA and stored on Google’s servers. You can access Google’s privacy policy here.

Safeguard(s) used: Google has self-certified its compliance with the EU-U.S. Privacy Shield which is available here. The EU-U.S. Privacy Shield is an approved certification mechanism under Article 42 of the General Data Protection Regulation, which is permitted under Article 46(2)(f) of the General Data Protection Regulation. You can access the European Commission decision on the adequacy of the EU-U.S. Privacy Shield here.

Your rights in relation to your information

Subject to certain limitations on certain rights, you have the following rights in relation to your data, which you can exercise by writing to our Data Protection Officer, Miss C H Hughes at Alexander & Co, Pevensey House, 27 Sheep Street, Bicester, OX26 6JF or sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

  • to request access to your data and information related to our use and processing of your data;
  • to request the correction or deletion of your data;
  • to request that we restrict our use of your data;
  • to receive data which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that data transferred to another data controller (including a third-party data controller);
  • to object to the processing of your data for certain purposes (for further information, see the section below entitled “Your right to object to the processing of your data for certain purposes”); and
  • to withdraw your consent to our use of your data at any time where we rely on your consent to use or process that data. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your data on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

For the purposes of the UK, the supervisory authority is the Information Commissioner’s Office (ICO), the contact details of which are available here.

Further information on your rights in relation to your personal data as an individual

The above rights are provided in summary form only and certain limitations apply to many of these rights. For further information about your rights in relation to your data, including any limitations which apply, please visit the following pages on the ICO’s website:

You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here.

Verifying your identity where you request access to your data

Where you request access to your data, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your data and to reduce the risk of identity fraud, identity theft or general unauthorised access to your data.

How we verify your identity

Where we possess appropriate data about you on file, we will attempt to verify your identity using that data.

If it is not possible to identity you from such data, or if we have insufficient data about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your data.

We will be able to confirm the precise data we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object to the processing of your data for certain purposes

You have the following rights in relation to your data, which you may exercise in the same way as you may exercise by writing to our Data Protection Officer, Miss C H Hughes at Alexander & Co, Pevensey House, 27 Sheep Street, Bicester, OX26 6JF or sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

  • to object to us using or processing your data where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your data) based on any of these purposes; and
  • to object to us using or processing your data for direct marketing purposes (including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your data for direct marketing purposes by:

  • clicking the unsubscribe link contained at the bottom of any marketing email we send and following the instructions which appear in your browser following your clicking on that link;
  • sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. asking that we stop sending you marketing communications or by including the words “OPT OUT”.

For more information on how to object to our use of data collected from cookies and similar technologies, please see the section entitled “How to accept or reject cookies” in our cookies policy, which is available here.

Sensitive personal data

“Sensitive personal data” is data about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive personal data from individuals, and you must not submit sensitive personal data to us.

If, however, you inadvertently or intentionally transmit sensitive personal data to us, you will be considered to have explicitly consented to us processing it under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal data for the purposes of deleting it.

Changes to our privacy policy

We update and amend our privacy policy from time to time.

Minor changes to our privacy policy

Where we make minor changes to our privacy policy, we will update it with a new effective date stated at the beginning of it. Our processing of your data will be governed by the practices set out in the new version from its effective date onwards.

Major changes to our privacy policy or the purposes for which we process your data

Where we make major changes to our privacy policy or intend to use your data for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your data for that new purpose.

Wherever required, we will obtain your prior consent before using your data for a purpose that is different from the purposes for which we originally collected it.

Children’s privacy

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations to protect the privacy of children using the internet. We do not knowingly contact or collect data from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

It is possible that we could receive data pertaining to persons under the age of 18 by the fraud or deception of a third-party. If we are notified of this, as soon as we verify the data, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that data or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

California do not track disclosures

“Do not track” is a privacy preference which users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org

Copyright, credit and logo

This privacy policy is based on a General Data Protection Regulation (Regulation (EU) 2016/769) (GDPR) compliant template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org

The copyright in this privacy policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.

Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this privacy policy.