Protect Your Rental Income With Us

Your landlord account

If you let your properties with Alexander & Co, you’ll be given your own personalised online account. You won’t even have to wait until your property is tenanted - as soon as it has been placed on the market with us, we will send you details to confirm that your account is ready to be set up whenever you like. Your account will allow you to:

See all current and past viewings including feedback

View pending and completed maintenance works

View and download all your rental statements, certificates and property reports in one place

Option to upload your own documentation or make amends to your contact details

Read our regular lettings advice and important legislation updates

Premier Service Value Delivered: £20,000

Following possession, enforcement was delayed by court backlog and an administrative error that resulted in the bailiff attending the wrong property.

How we supported the landlord

We identified the court error and managed corrective action

A lawful alternative strategy was recommended to avoid restarting proceedings

All legal and enforcement costs were absorbed by us

Rental income support continued during the extended possession process in line with the service terms

Possession was achieved without further hearings or re-issued proceedings. Without the Premier Service, the landlord would have faced renewed enforcement action, additional legal costs and further loss of rental income.

Premier Service Value Delivered: £28,745

A highly contested case involving disputed arrears, vulnerability claims and multiple attempts to suspend eviction.

How we supported the landlord

We managed all tenant communication centrally

Five hearings were coordinated through the service

Evidence, counsel and enforcement were managed end-to-end

Legal and enforcement costs were absorbed by us

Rental income support was provided throughout the possession process

Possession was enforced via bailiff and significant arrears were awarded by the court. Without the Premier Service, the landlord would have faced extended proceedings, repeated hearings, escalating legal costs and prolonged income loss.

Premier Service Value Delivered: £27,411

The tenant raised counter-claims relating to deposit handling, property condition and eviction, alongside multiple appeals.

How we supported the landlord

We coordinated legal strategy to respond to counter-claims

Disputed sums were addressed pragmatically

Appeals and enforcement were managed by us

Legal and enforcement costs were absorbed by us

Rental income support was provided throughout the possession process

Possession was enforced via bailiff, with no adverse judgment against the landlord. Without the Premier Service, the landlord would have faced prolonged litigation, legal expense and income loss.

This is my first time renting through Alexander and co, and I’ll say it was smooth from the start to finish. I would like to take a moment to highly recommend an exceptional letting manager who truly goes above and beyond in her role who goes by the name Mary. From the very beginning, she demonstrated outstanding professionalism, efficiency, and attention to detail. Her communication was always clear, prompt, and reassuring, making the entire letting process smooth and stress-free. What truly sets her apart is her approachable and friendly manner. She builds genuine relationships while maintaining a high level of professionalism. It’s rare to find someone who combines competence, dedication, and warmth so effortlessly. I definitely would not hesitate to recommend her services to anyone looking for a reliable and highly capable letting manager. Thank you once again Mary and to every one else who was involved in the letting process.