Get a free valuation

Landlord rent cover with Premier Service

Financial security and peace of mind for landlords with our Premier Service.

Your landlord account

If you let your properties with Alexander & Co, you’ll be given your own personalised online account. You won’t even have to wait until your property is tenanted - as soon as it has been placed on the market with us, we will send you details to confirm that your account is ready to be set up whenever you like. Your account will allow you to:

  • See all current and past viewings including feedback
  • View pending and completed maintenance works
  • View and download all your rental statements, certificates and property reports in one place
  • Option to upload your own documentation or make amends to your contact details
  • Read our regular lettings advice and important legislation updates


This service is available to our Fully Managed and Rent Collection landlords only and provides up to £100,000 total rental income and legal protection*.

  • Up to £100,000 total rental income and legal protection available
  • First-tier Tribunal rent increase protection*
  • Reimbursement of delayed rent increases following a successful Tribunal determination


Premier Service terms & conditions apply. 

The case studies below are taken from real Premier Service cases and based on practical experiences of possession proceedings.

Create your account
Image

Case study: Court Error and Bailiff Failure

Premier Service Value Delivered: £20,000 

Following possession, enforcement was delayed by court backlog and an administrative error that resulted in the bailiff attending the wrong property.

How we supported the landlord

  • We identified the court error and managed corrective action
  • A lawful alternative strategy was recommended to avoid restarting proceedings
  • All legal and enforcement costs were absorbed by us
  • Rental income support continued during the extended possession process in line with the service terms

Possession was achieved without further hearings or re-issued proceedings. Without the Premier Service, the landlord would have faced renewed enforcement action, additional legal costs and further loss of rental income.

Image

4.6/5

Customer Satisfaction on Google

50

Years helping people move

3000+

Landlords choose to let with us

Managing costs

When you choose our Premier Service, we manage and pay related legal costs incurred* on behalf of you, so you have an opportunity to experience our superior customer service and expertise.

*Terms & Conditions

Image

Case study: Five Hearings and Significant Arrears

Premier Service Value Delivered: £28,745 

A highly contested case involving disputed arrears, vulnerability claims and multiple attempts to suspend eviction.

How we supported the landlord

  • We managed all tenant communication centrally
  • Five hearings were coordinated through the service
  • Evidence, counsel and enforcement were managed end-to-end
  • Legal and enforcement costs were absorbed by us
  • Rental income support was provided throughout the possession process

Possession was enforced via bailiff and significant arrears were awarded by the court. Without the Premier Service, the landlord would have faced extended proceedings, repeated hearings, escalating legal costs and prolonged income loss.
 

Image

Case study: Counter-Claims and Appeals Managed to Conclusion

Premier Service Value Delivered: £27,411 

The tenant raised counter-claims relating to deposit handling, property condition and eviction, alongside multiple appeals.

How we supported the landlord

  • We coordinated legal strategy to respond to counter-claims
  • Disputed sums were addressed pragmatically
  • Appeals and enforcement were managed by us
  • Legal and enforcement costs were absorbed by us
  • Rental income support was provided throughout the possession process 

Possession was enforced via bailiff, with no adverse judgment against the landlord. Without the Premier Service, the landlord would have faced prolonged litigation, legal expense and income loss.
 

Image

Do you have a question for our experts?

We are able to give you expert advice on a case by case basis. Complete the form and a local expert will be in touch.

4.7/5

rating from 2485 reviews

Google Reviews
had an excellent experience with Alexander & Co from start to finish. The whole process, from arranging the viewing through to moving into the property, was handled professionally and efficiently. A huge thank you to Jack Gill, Jack Perryman, Zyreen Jabreen and Elaine Smith, who were all fantastic throughout. They were always responsive, friendly and happy to help, keeping me informed every step of the way and making what can often be a stressful process feel straightforward and well managed. The team went above and beyond to ensure everything progressed smoothly. Any queries I had were dealt with quickly, communication was outstanding, and I always felt valued as a customer. Their professionalism, attention to detail and commitment to providing excellent customer service really stood out. It is clear they genuinely care about their clients and take pride in delivering a first-class service. Thank you all for your hard work, support and dedication. I would highly recommend Alexander & Co to anyone looking to rent, buy or let a property. An outstanding team and a truly five-star experience.
Read more
Joseph Williams
3 days ago

Latest News

View more
Protect Your Rental Income With Us | Alexander & Co